EE

BT Retentions Team Deals

BT Retentions Team Deals

BT Retentions Team Deals Today I have experienced two rival retentions teams bending over backwards not to lose a customer to Utility Warehouse. The companies in question were BT Retentions Team and EE Retentions Team. This brand new customer to UW, who is used to shopping extensively for a great deal, nearly cancelled everything before she was reminded what we offer. Ask yourselves these questions: Why does it take a customer to leave before they are offered a better deal? Why…

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customer leaves ee what happens ee tv service more income savings

If a customer leaves EE and has a TV service with them, what happens to the EE TV service?

Question A customer with an EE TV service wishes to leave, what happens to that TV service? Answer They have freeview which goes through their own kind of set top box. The channels are the same as freeview and people need to live in a freeview area. So all someone has to do is plug their Ariel into their TV (if it has a Freeview receiver) or buy a seperate receiver for between £10-£30 and they’ll get the same channels…

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